Question 1

WinBalance is a metal furniture manufacturer with over 25 years of experience, specializing in custom table bases. Our factory is located in Jimo, Qingdao, China.

Accepted Answer

We are a manufacturer with over 25 years of experience. We specialize in providing excellent products and services for commercial table bases and metal furniture to our customers.Our factory is located in Jimo, Qingdao. This strategic location allows us to quickly respond to the needs of customers worldwide.If you have any needs or inquiries, please feel free to contact us. We will make every effort to provide you with excellent service and ensure your satisfaction. Let's join hands and work together to create an even better future!

Question 2

We offer commercial metal furniture including non-electric lift table bases, cruciform bases, steel plate bases, fancy metal bases, and metal tables & chairs for indoor and outdoor use.

Accepted Answer

We offer a wide range of commercial furniture, including lift bases that do not require electricity, cruciform bases, steel plate bases, fancy metal bases, lamps, metal tables and chairs for indoor and outdoor use.

Question 3

Commercial grade furniture is designed for heavy daily use in business environments such as restaurants, hotels, offices, and schools. It must meet higher durability and safety standards than residential furniture.

Accepted Answer

Commercial grade furniture is designed for use in business and public environments, such as offices, hotels, restaurants, and schools. It is built to be more durable, safe, and functional than residential furniture to withstand heavy and frequent use. This type of furniture adheres to strict safety standards and often includes features tailored to specific commercial needs, such as non-electric lift table bases or easy-to-clean surfaces for dining tables.

Question 4

Yes. WinBalance outdoor metal furniture undergoes hot-dip galvanizing and electrostatic powder coating to resist rust and corrosion, making it ideal for outdoor restaurant and hotel table bases.

Accepted Answer

WinBalance metal furniture typically exhibits strong durability and corrosion resistance, enabling it to withstand natural factors such as wind, rain, and sun exposure in outdoor environments, thus making it highly suitable for outdoor use. To ensure the long-term durability of metal furniture in outdoor settings, we employ the following crucial processes for corrosion and rust prevention:Surface Treatment : This is a crucial step in corrosion and rust prevention. Through grinding, polishing, and other operations, we remove impurities and uneven surfaces from the metal, providing a solid foundation for the adhesion of subsequent coatings.Hot-dip Galvanizing Process : Metal components are immersed in molten zinc, resulting in a firmly adhered zinc layer on the metal surface. This zinc layer forms a protective barrier against corrosion, effectively resisting the erosion of natural elements and extending the lifespan of metal furniture.Electrostatic Powder Coating Technology : This technique allows powder paint to be evenly applied to the metal surface. The resulting coating is not only sturdy and aesthetically pleasing but also further enhances the corrosion resistance of metal furniture and elevates its visual appeal.By combining these three processes, we significantly enhance the corrosion and rust resistance of outdoor metal furniture, ensuring its durability in harsh natural environments. Thanks to our factory's high-quality production capabilities, WinBalance metal furniture is an ideal choice for outdoor settings, and you can confidently select and use it for your outdoor restaurant table bases and hotel furniture needs.

Question 5

Yes. WinBalance metal furniture complies with international quality standards. We conduct rigorous testing and quality inspections on all table bases to ensure durability and safety.

Accepted Answer

Yes, our metal furniture strictly meets international quality standards. We adhere to rigorous manufacturing processes and use high-quality materials to ensure that our products comply with international regulations and standards. To ensure the excellent sturdiness and stability of each piece of furniture, we strictly control every step from design to production.Moreover, we conduct multiple rigorous tests and inspections to verify the performance and durability of our products. We deeply believe that only furniture that has undergone strict testing can ensure the safety of our customers. Therefore, we strive to meet or even exceed our customers' expectations with every piece of furniture.Additionally, we have an experienced quality control team that oversees the entire production process to ensure that each piece of furniture meets our high-quality and durable standards. Whether there're custom metal tables,  custom metal chairs, or mechanical lift table bases, we pay attention to every detail to create flawless products.To give our customers even greater peace of mind, we also provide warranty services for our metal furniture. Within a certain period after purchase, we will be responsible for resolving any issues caused by manufacturing defects. Our goal is to provide customers with high-quality metal furniture that enhances the beauty and comfort of their lives.In summary, we are always committed to providing metal furniture and table bases that meet international quality standards and ensuring product quality and safety through strict quality control and warranty services.

Question 6

Yes. Clean metal furniture with a damp cloth or mild soapy water. Avoid harsh chemicals. Apply rust prevention treatment regularly and repair scratches promptly to extend the lifespan of your table bases.

Accepted Answer

WinBalance metal furniture is indeed easy to clean and maintain. For daily cleaning, simply using a damp cloth or mild soap water can easily remove dirt and dust from the surface, keeping the furniture clean and beautiful. At the same time, to prevent chemical cleaners from corroding the metal surface, it is recommended to avoid using strong chemical cleaners.In terms of maintenance, rust prevention is particularly crucial for metal furniture. Regular rust prevention treatment using specialized rust inhibitors or lubricants can effectively prevent metal furniture from rusting. Especially for metal furniture used outdoors or in high-humidity environments, more frequent rust prevention treatment is needed to cope with the erosion of the metal by the damp environment.Additionally, if metal furniture shows signs of wear or damage, timely repairs are important care tips. Appropriate tools and materials can be used for repairs, such as sanding the surface and applying a new coat of paint or varnish to restore the appearance and functionality of the furniture.In summary, metal furniture and table bases are easy to clean and maintain. By following these care tips, you can extend their lifespan and keep them looking great for years to come.

Question 7

Lead time depends on product type, quantity, and production schedule. Typically, custom metal table base orders take 30-45 days after deposit confirmation.

Accepted Answer

The lead time is typically influenced by several factors, including the type of products ordered, the quantity, and the current production capacity. Generally speaking, our lead time ranges from 30 to 45 days after deposit confirmation for custom metal table bases and furniture orders. However, this is only a general estimation, and the specific delivery time may vary depending on the complexity of the products, customization requirements, production schedule, and other factors. To obtain a more accurate lead time estimate, we recommend that you contact us before placing the order, so that we can provide a more precise timeline based on your specific needs.

Question 8

We accept TT (telegraphic transfer) and L/C (letter of credit). A 30% deposit is required for TT payments on metal furniture and table base orders.

Accepted Answer

We provide flexible payment terms to cater to our customers' needs. Typically, we accept payment via Telegraphic Transfer (TT) or Letter of Credit (L/C). Both methods are secure and widely used in international trade.When paying by TT, a 30% deposit is required upon confirmation of the order. This deposit serves as a guarantee of your commitment to the purchase and enables us to initiate the production process. The remaining 70% of the payment will be due either before shipment or upon completion of the order, depending on our agreement.Payment by L/C offers a certain level of security for both the buyer and the seller. It ensures that the seller receives payment once the goods are shipped and meet the agreed-upon terms, while the buyer is protected from potential fraud or non-delivery. Letters of Credit are commonly used in large or complex transactions where a high degree of trust and security is essential.

Question 9

Yes. Our MOQ is based on a 20-foot container. Mixed containers are available to combine different table bases and metal furniture products.

Accepted Answer

Yes, we do have a minimum order quantity (MOQ) requirement. Typically, our MOQ is based on a 20-foot container load. However, we also understand the importance of flexibility for our customers. Therefore, we offer the option of mixed containers, which allows you to combine different products within the same shipment, as long as the total volume meets the MOQ of 20 feet for metal furniture and table bases.

Question 10

Our standard price term is FOB Qingdao for metal furniture and table bases. Other price terms such as CIF or EXW are negotiable based on your needs.

Accepted Answer

Our standard price term for orders is typically Free On Board (FOB) Qingdao, but other price terms are negotiable based on the needs of both parties.If you require a quotation for your order, please provide us with detailed information about your specific requirements, including the types of products you are interested in, the quantities needed, and any special requests or preferences. We will carefully review your request and provide you with a detailed quotation, including pricing, applicable terms, and conditions. We are committed to providing you with timely and accurate quotations to help you make informed decisions about your metal furniture and table base orders.

Question 11

Yes. WinBalance offers full OEM and ODM customization for metal table bases, including size, shape, color, surface treatment, and branded logo. Sample production is available for new custom designs.

Accepted Answer

We welcome custom sample requests for new metal table base designs.  Of course! Our company has been committed to providing exceptional products that exceed expectations to meet your specific needs. Here are more ways for us to customize your furniture:  Size and shape:Customers can customize the size of the table and chair according to specific uses and space constraints.Provide customized shapes, such as rectangular, circular, elliptical, etc., to meet different design requirements.  Material selection:Provide customers with different types of metal materials for selection, such as steel, aluminum, stainless steel, etc.Consider the quality, durability, and appearance of the material.  Color and surface treatment:Let customers choose the color of the table and chair (black, gray, navy blue, burgundy, white, green, purple) to match their home style.Different surface treatment methods can be selected to improve the anti-corrosion performance. They can be divided into outdoor and indoor categories:Outdoors:① The first layer is electrophoresis, the second layer is spraying ordinary powder; ②the first layer is spraying zinc powder, the second layer is spraying ordinary powder; ③special outdoor powder;Indoor: spray a layer of ordinary powder.  Functional requirements:Lift table bases are designed to meet the height requirements of users, ensuring comfort and ease of use.  Design style:Provide a variety of design styles based on customer preferences and space styles, such as modern, industrial, classical, etc.Special patterns or decorative elements can be customized to make the tables and chairs more personalized.  Customized Logo and Brand Identity:Allowing customers to add customized logos, brand logos, or text to their tables and chairs, making the products more personalized.Provide different marking methods, such as engraving, printing, etc.  By working closely with you, we can create customized furniture that exceeds your expectations and adds the perfect touch to your personal style. Let's create something truly special together!

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WinBalance specializes in wholesale and custom restaurant furniture for brands